The interaction between residential tenancies and bodies corporate, and how the RTA fits in
An informative discussion on the role of the RTA and managing strata tenancy matters with Lynn Smith, Senior Community Education Officer at Residential Tenancies Authority (RTA)
Lynn provides an overview of the RTA’s role and function in relation to tenancies in Queensland, and in particular, those tenancies occurring within a Body Corporate. Topics covered include discussion on:
RTA contact details:
Tel: 1300 366 311
RTA News signup:
Body Corporate Managers – the critical cog in the strata machine
An experienced BCM’s view on strata management best practice, and achieving client satisfaction in an ever-expanding role with Coralie Mott, Director of CTS management
In the 11th episode of the Let’s Talk Strata Podcast, Coralie sheds light on the practicalities and challenges in delivering outcomes and exceeding client expectations. Coralie overviews the evolution of strata management and highlights the critical role that Body Corporate Managers, or BCMs, play in ensuring Bodies Corporate operate within the ambit of the legislation.
Particularly, Coralie and Marc discuss the following:
Coralie’s contact details:
Tel: (07) 3367 3559
Body Corporate debt recovery - Procedures, tips and steps to successful action
An instructive look at debt recovery from the Body Corporate and lawyer’s perspective, and how to manage such processes with Daniel Wignall, Principal Lawyer at Macpherson Kelley
Daniel discusses the difficulties and challenges in a Body Corporate recovering outstanding debts, amidst the Body Corporate’s obligation and limitation periods for such recoveries. Daniel provides recommendations on the committee action in initiating a ‘prescribed proceeding” for debt recovery, including the best practice in formulating the necessary committee approval (VOC). Daniel advocates for specific and detailed committee motions in approving debt recovery processes, stating:
Daniel delves into best practices and intricacies of the following:
Daniel’s contact details:
Principal Lawyer - Litigation and Dispute Resolution, QLD
P: +61 7 3235 0460
BCMs, the need for licencing and the role of education in enhancing the profession
An insightful view on Body Corporate Management, its intricacies and future growth opportunities with Deryck Walker, RMIT
In the 9th episode of the Let’s Talk Strata Podcast, Deryck Walker draws on his extensive experience in Body Corporate Management, consultancy and education in the strata space. Deryck discusses the scope of the RMIT Certificate VI in Strata Community Management that he coordinates and how it offers a clear pathway into a career in Body Corporate Management. Deryck remarks:
For Body Corporate Managers, Deryck sheds light on critical matters such as:
Deryck talks about the seismic changes in Body Corporate Management in recent years and how information and education have begun to formalise a professional career, however, discrepancies, from a national level, pose challenges to creating consistency, uniformity in terminology, and promoting national standards and the delivery of strata services. Remarks are made on the diversity of stakeholders in Queensland and the changing service proposition for consumers, including the homogenising and specialising of providers to meet the ever-growing scope of the BCM’s role.
Deryck also reflects on the burdens on BCMs in meeting client expectations and delivering high levels of service against sustainability concerning BCM staffing, financial viability and appropriate charging for that service.
Deryck’s contact details:
Phone: 03 9925 3098
Caretakers, challenges and Role of ARAMA
An informative walk-through the concept of management rights and the Caretaker Manager in Queensland with Trevor Rawnsley, CEO of ARAMA (Australian Resident Accommodation Managers Association)
In the 8th episode of the Let’s Talk Strata Podcast, Trevor Rawnsley explains the concept of management rights in Queensland and how ARAMA supports this stakeholder group in the strata industry. Trevor discusses the unique role that ARAMA plays in Queensland and overviews the demographic of its members.
In identifying the crucial role that Caretaking Managers play in strata, and acknowledging the significant challenges in meeting client expectations, Trevor advocates that the role is rewarding and provides for a unique lifestyle.
Trevor also addresses the following matters relating to management rights:
Trevor Rawnsley contact details:
P: 0417 197 687
Listen to the 8th episode of the Let’s Talk Strata Podcast:
"Strata developers, caretakers and owners – managing the people and avoiding the pitfalls"
A thought-provoking walk through Strata development issues and related Strata legislation with Jason Carlson, Director at Grace Lawyers
In the 7th episode of the Let’s Talk Strata Podcast, Jason Carlson talks about bodies corporates – from inception to the early years. Jason examines the long-lasting impact that developers have on the future of a scheme, particularly on lot owners that inherit the scheme after the “original owner control period” ends. The discussion turns to the strong need to assess the fairness and reasonableness of long-term agreements such as the Caretaking/Letting Agreement, Body Corporate Management Agreement and acknowledgement that those appointment s reflect key decisions that impact on the future financial and property management of the scheme.
Jason delves into the responsibilities and obligations that the Body Corporate Legislation imposes on developers, delivering salient tips and practical advice to lot owners on the following matters:
In concluding that Strata litigation is an emotional business, Jason outlines the benefits and importance of third p experts such as a mediator or lawyer to assist in resolving disputes and “walking the path to compromise”.
Jason Carlson contact details:
P: 07 3102 4120
Listen to the 7th episode of the Let’s Talk Strata Podcast:
"UOAQ, its stakeholders and how they work together for better strata communities"
A practical discussion with Ross Anderson, the Vice President of the Unit Owners Association of Queensland (UOAQ)
In the 6th episode of the Let’s Talk Strata Podcast, Ross Anderson talks about the role of the committee and how committees can be enhanced by drawing upon the existing skill sets of the body of lot owners within the Community Titles Scheme.
Ross talks about the benefits of reaching out to the UOAQ and how this organisation assists lot owners through the dissemination of valuable information on the rules that govern bodies corporates in Queensland – both technical and practical.
On the role of the committee, and the UOAQ disseminating information to those stakeholders, Ross remarks:
"The Strata industry now, and a vision for the future"
A visionary view on the Strata industry with James Nickless, Vice President of Strata Community Australia Qld (SCA)
In the 5th episode of the Let’s Talk Strata Podcast, James Nickless discusses the present and future needs of the Strata industry, elaborating on:
the need for more defined carrier pathways into the Strata industry;
He discusses ways that managers can improve their skills to become a value-driven service provider, stating:
James finally talks about the things Queensland can learn from other States in honing its impending law reforms.
Jame Nickless profile
Listen to the 5th episode of the Let’s Talk Strata Podcast:
"A fervent discussion on navigating through the inherent challenges of Strata"
Practical insights into Strata relationships and disputes with Frank Higginson, Director and Partner at Hynes Legal
In Episode 4 of Let’s Talk Strata podcast, Frank Higginson discusses his experience in dealing with clients and the underlying instigators to body corporate disputes. Aside from the absolute need to communicate effectively, he raises the idea that disputing parties will often best serve their interest by “calming their farm”, engaging the right people and understanding the true nature of dispute.
Frank also talks about an ardent need to understand the true nature of the dispute at hand, in doing so he talks about knowing “where you are now, where you want to get to and how you want to get there”.
Frank also shed some light on his observations on Strata management industry and discusses the following topics, offering tips and practical suggestions:
Frank Higginson contact details:
Phone: +61 7 3193 0588
Frank Higginson profile
Listen to the 4th episode of the Let’s Talk Strata Podcast:
“Strata, Law reforms and how they affect us all”
A technical and practical discussion with Professor Michael Weir, Faculty of Law - Bond University
In this episode of the Let’s Talk Strata podcast, our guest delves into the complexity of the Body Corporate Law, its proposed law reforms and how these changes may impact lot owners, tenants, invitees and committee members.
Professor Michael Weir covers the following hot Strata topics:
Professor Michael Weir also discusses his academic perspective on potential law reforms and analyses them against the current law, such as:
Prof. Michael Weir contact details:
Telephone: (7) 5595 2031
Prof. Michael Weir profile
Listen to the 3rd episode of the Let’s Talk Strata Podcast: